Our After Sales Service Dept. is able to give the highest professional support for all problems related to the complete range of our products by a highly qualified Service Engineer trained in Italy. Our machines and equipment can be checked and verified and, if necessary, repaired at the site or at our facilities in Nairobi.
Machine that will require manufacturer’s intervention will be sent to Controls Italy for repairs. This will done through Agoma Group who are the Authorized Agents of Controls in Kenya. Controls through Agoma Group guarantee that the work for verification, checking and repair is carried out by trained personnel and using original spare parts.
Instruction Manuals
Every machine and equipment is supplied complete with its Instruction Manual. In case you need a duplication of the manual, please send your request to our Service Dept This email address is being protected from spambots. You need JavaScript enabled to view it.. In order to allow us to correctly identify your machine, always make sure to mention the correct Serial Number of the product.